At Nimi's Kitchen, we value the trust you place in us when ordering our homemade meals. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it.
1. Information We Collect
Because our ordering process is completed directly via phone call or WhatsApp messaging, we only collect information you voluntarily provide to us. This includes:
- Your name
- Your delivery address
- Your phone number
- Any specific dietary preferences or allergy warnings you share with us
2. How We Use Your Information
We use the information we collect solely for the following purposes:
- To prepare and customize your food order according to your requirements.
- To deliver your food orders to your specified address.
- To contact you regarding order confirmations, updates, or delivery timings.
- To respond to your feedback, questions, or catering enquiries.
3. Data Security and Sharing
We do not store your delivery details in an online database, nor do we sell, rent, or share your personal data with any third-party marketing companies. Your contact details are only accessed by Nimi's Kitchen staff to fulfill and deliver your food.
4. Third-Party Messaging Platforms
Our ordering process relies on WhatsApp. By using WhatsApp to contact us, your interaction is governed by Meta's WhatsApp Privacy Policy. We recommend reviewing their policy if you have questions about how WhatsApp processes message data.
5. Cookies and Website Analytics
Our website is a lightweight informational site. If you choose to enable Google Analytics tracking, basic non-personally identifiable browser data is processed to help us understand website performance and improve user experience.
6. Accessing or Deleting Your Data
If you would like us to remove your phone number or contact details from our phone logs or WhatsApp chat history, please send us a text message on WhatsApp, and we will delete your message threads and contact entry immediately.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: +44 7920 521834
- WhatsApp: +44 7920 521834